Aluna Origin (“Aluna Origin”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, https://alunaorigin.com/.
This Privacy Policy explains what personal data we collect, why we collect it, how we use it, how we protect it, and what rights you have in relation to your personal data.
The entity responsible for the processing of your personal data is:
Trading name: Aluna Origin
Registered address: Passeig de Gràcia, 19, 08007 Barcelona, Spain
Email: hello@alunaorigin.com
Website: https://alunaorigin.com/
If you have any questions about how we process your personal data, you can contact us at hello@alunaorigin.com.
Depending on how you interact with our website, we may collect the following categories of personal data:
Information you provide directly
When you contact us or submit an application to work with Aluna Origin, we may collect:
Full name
Email address
Telephone number
Information contained in your message or application
Any other information you voluntarily provide to us
The “Apply to Aluna” application may request your name, email address, phone number and notes or other information relevant to your application.
Information collected automatically
When you visit our website, certain technical information may be collected automatically, depending on the services and technologies active on the website. This may include:
IP address
Browser type and version
Device type
Operating system
Pages visited
Referring website
Approximate geographic information
Date and time of access
Website interaction and usage information
This information may be collected through cookies, analytics technologies, server logs or similar technologies.
We may process your personal data for the following purposes:
To respond to enquiries and communications;
To review and process applications submitted through the website;
To assess whether a potential partnership may be appropriate;
To communicate with prospective clients and partners;
To provide information about our services;
To operate, maintain and improve our website;
To understand how visitors use our website;
To monitor website performance and security;
To comply with legal and regulatory obligations;
To establish, exercise or defend legal claims where necessary.
We will only process your personal data where we have an appropriate legal basis under applicable data protection law.
Depending on the circumstances, we may rely on one or more of the following legal bases:
Consent: where you have provided your consent to a specific processing activity;
Pre-contractual measures: where processing is necessary to respond to your request or evaluate a potential business relationship;
Legitimate interests: where processing is necessary for our legitimate business interests, provided that those interests do not override your fundamental rights and freedoms;
Legal obligations: where processing is necessary to comply with applicable laws or regulations.
Where we rely on consent, you may withdraw your consent at any time.
If you submit an application or enquiry through our website, the information you provide will be used to review your request and communicate with you regarding your enquiry or potential relationship with Aluna Origin.
The application form may be provided through a third-party form service. Where a third-party provider processes personal data on our behalf, we require appropriate contractual and technical safeguards in accordance with applicable data protection law.
Please do not submit sensitive personal information unless it is specifically requested and necessary for the relevant purpose.
Our website may use third-party services for purposes such as:
Website hosting and delivery;
Website analytics;
Form submission and application management;
Website security;
Video or media delivery;
Website performance monitoring;
Other technical or operational functions.
These third parties may process certain information on our behalf or as independent controllers, depending on the service.
A current list of relevant third-party services should be maintained by Aluna Origin and reflected in this Privacy Policy and/or Cookie Policy where required.
We may use analytics tools to understand how visitors interact with our website and to improve its performance and user experience.
Where analytics technologies involve the use of cookies or similar technologies that require consent under applicable law, they will only be activated after the appropriate consent has been obtained.
For information about analytics cookies and similar technologies, please refer to our Cookie Policy.
Our website may use cookies and similar technologies.
Cookies may be used for:
Essential website functionality;
Security;
Website preferences;
Analytics;
Performance measurement;
Other services that may be enabled on the website.
Where required by law, non-essential cookies will only be placed or activated after you have provided your consent.
You can learn more about the cookies used on this website in our Cookie Policy.
We do not sell your personal data.
We may share personal data with trusted service providers where necessary to operate the website, process applications, provide technical services, conduct analytics, maintain security or otherwise support our business.
We may also disclose personal data:
Where required by law;
To comply with a legal process or governmental request;
To protect our rights, property or safety;
To prevent fraud, abuse or security incidents;
Where necessary in connection with a corporate transaction.
Where appropriate, we require third-party service providers to process personal data only in accordance with our instructions and applicable data protection requirements.
Some third-party service providers may process personal data outside Spain, the European Union or the European Economic Area.
Where personal data is transferred outside the EEA, we will take appropriate measures to ensure that the transfer is lawful under applicable data protection legislation, which may include the use of European Commission Standard Contractual Clauses or another legally recognised transfer mechanism.
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to satisfy legal, accounting, reporting or dispute-resolution requirements.
The specific retention period may vary depending on:
The nature of the information;
The purpose for which it was collected;
Whether there is an ongoing business relationship;
Applicable legal obligations;
Whether the information is required to establish or defend legal claims.
When personal data is no longer required, it will be securely deleted or anonymised where appropriate.
We take reasonable technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Subject to applicable law, you may have the right to:
Access your personal data;
Request correction of inaccurate or incomplete data;
Request deletion of your personal data;
Request restriction of processing;
Object to certain processing activities;
Request portability of your personal data;
Withdraw consent where processing is based on consent;
Lodge a complaint with a relevant data protection supervisory authority.
To exercise your rights, please contact:
hello@alunaorigin.com
We may need to verify your identity before responding to a request.
If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent data protection authority.
For Spain, the relevant supervisory authority is the Agencia Española de Protección de Datos (AEPD).
Our website is intended for a general audience and is not specifically directed at children.
We do not knowingly collect personal data from children where such collection is prohibited by applicable law.
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or privacy practices.
When we make changes, we will update the “Last updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy or how your personal data is handled, please contact:
Aluna Origin
Passeig de Gràcia, 19
08007 Barcelona, Spain
Email: hello@alunaorigin.com
